Six trades, one team. NATE-certified technicians for heating, cooling, indoor air quality, plumbing, electrical, and multi-family work across the Richmond area.
The work is only half of what we do. The rest is how we show up. After more than a decade of serving DC & DMV areas, this is what you can count on from every Tim Whistler Plumbing visit.
A text before we arrive. A plain-English explanation of what we're seeing once we look at it. A written quote before any work starts. If something unexpected comes up during the job, we stop and ask before we touch it.
Always on time
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Honesty and dedication
If a repair makes more sense than a replacement, we'll tell you. Honest service without pushy upselling. And once we start a job, we don't leave until it's done right, even if it takes longer than we estimated.
Quality parts
Every truck is stocked with name-brand fittings, valves, and fixtures. The bottom-shelf parts at the big-box stores costs us less today but costs you thousands more in three years. We only put high quality parts in your home.
Yes. We install, replace, and service traditional tank water heaters and high-efficiency tankless gas systems for homes and multi-family buildings across the Richmond area. Because we're licensed for plumbing, gas, and HVAC, the install runs under one contractor and one schedule. Tankless conversions often qualify for utility rebates, and we'll walk you through which option fits your home.
Do you install EV chargers and handle electrical panel upgrades?
Yes. Our licensed electricians install Level 2 EV chargers and handle full electrical panel upgrades (100A, 200A, and 400A) across the Richmond area. Older homes often need a panel upgrade to support modern loads like an EV charger, heat pump, or solar. Every project is permitted, inspected, and brought to current Virginia code. Call 804-730-1999 for a panel evaluation.
Do you offer free estimates?
Yes. We provide free estimates on most installation and replacement projects, including HVAC systems, water heaters, indoor air quality equipment, panel upgrades, and full system installs. Diagnostic visits on existing equipment may have a small service call fee, which is credited toward any repair you authorize. Call 804-730-1999 to schedule.
Do you offer emergency HVAC, plumbing, and electrical service?
Yes. Fresh Air offers emergency response across the Richmond area for heating failures in winter, AC failures in summer, water leaks, water heater failures, electrical issues that trip your panel, and gas appliance concerns. Whether your furnace died on the coldest night of the year or your AC quit on a 95-degree afternoon, give us a call and we'll get someone out. 804-730-1999.
What areas do you serve?
Fresh Air serves homes, multi-family buildings, and small businesses across the greater Richmond area. That includes Richmond, Henrico, Glen Allen, Midlothian, Mechanicsville, Chesterfield, New Kent, Montpelier, Ashland, and the surrounding communities. If you're not sure we cover your area, call 804-730-1999 and we'll let you know.
Do you serve Mechanicsville, Glen Allen, Midlothian, and the rest of greater Richmond?
Yes. Mechanicsville, Glen Allen, Midlothian, Richmond, Henrico, Chesterfield, New Kent, Montpelier, and Ashland are core service areas. We're on jobs in these communities every week and often have a technician already nearby when you call. Same-day service is often available depending on technician availability.
Are you fully licensed and insured?
Yes. Fresh Air is fully licensed and insured in Virginia. Our active state contractor licenses are 2710051155 and 2705143403, our HVAC technicians are NATE-certified, and we carry general liability and workers' compensation insurance. Proof of license and insurance is available on request.
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