heating
air-conditioning
indoor-air-quality

The Dickens Home: Museum District Historic HVAC Renovation in Richmond

Dual-zone HVAC conversion in a 150-year-old Richmond Museum District home. Wheelchair-accessible work and one trash bag of waste from the entire project.
Dual-zone HVAC conversion at the Dickens home in Richmond Museum District by Fresh Air

The home

Scott Dickens owns a Federal-style home in Richmond's Museum District. The house was built in the 1870s, sits on a narrow city lot, and has been continuously occupied since it was constructed. Scott uses a wheelchair, which meant the project needed to be planned around accessibility from day one: no temporary obstacles in hallways, no electrical or HVAC components mounted out of reach, and no extended periods where parts of the house were unavailable to him. The HVAC system was a patchwork of upgrades from previous owners going back at least four decades, including ductwork in the attic that ran to nowhere in particular.

What we found

The attic had three separate trunk lines that had been installed by previous owners and then partially abandoned over the years. Two of them led to registers that had been drywalled over decades ago and were no longer connected to any living space. The third was actively serving the upstairs rooms but was massively oversized for the load and was leaking enough conditioned air into the attic to drop the system's actual delivered capacity by a noticeable margin. Downstairs, the cooling was on a single zone with the only thermostat in the main hallway, which meant Scott was reading a temperature in a part of the house where he rarely spent time.

What we did

We removed the abandoned attic ductwork piece by piece, sized and installed new properly insulated trunks where the upstairs rooms actually needed them, and converted the air conditioning from one zone to two so the upstairs and downstairs could run independently. We mounted the new thermostats at heights Scott could reach from a wheelchair (one for each zone) and chose programmable but non-touchscreen units so he did not have to learn a smartphone app to run his house. The downstairs thermostat went in a part of the house Scott actually uses, which made the system's behavior match his lived experience. We staged the work over five days so that one floor of the house was always conditioned and accessible while the other floor was being worked on.

Equipment we used

Carrier two-stage gas furnace and a matching 16 SEER air conditioner sized to the new load. Zone dampers from Honeywell with their TrueZone controller, and Honeywell T6 Pro programmable thermostats (the dial-and-button kind, not touchscreens). New supply ducts in the attic were R-8 insulated, sealed at every joint with mastic, and pressure-tested before being closed up.

Working around the wheelchair

Every part of the project was planned around access. Tools and parts were staged in one room at a time and removed at the end of each day so hallways stayed clear. The crew put down floor protection on every walking path and used a single entry point for the duration of the project. When we needed to shut off power, we coordinated with Scott in advance so he could plan around it. The project manager handled the daily check-ins so he had a single person to call.

Notes on the project

The whole job generated less than one leaf-and-grass bag of waste from the homeowner side. The removed ductwork went to a metal recycler, the old equipment was reclaimed by the manufacturer's takeback program, and the cardboard and packaging from the new equipment were broken down and recycled. For an old-house HVAC renovation, that is about as clean as it gets. The two-zone setup typically drops energy use noticeably in a multi-story historic home because upstairs and downstairs no longer fight each other through a single thermostat.

Why work with Fresh Air

Fresh Air is licensed in Virginia under 2710051155 (HVAC) and 2705143403 (electrical, gas, and plumbing), and our technicians are NATE-certified. We have done historic home HVAC work from Church Hill to the Fan to Ginter Park, and we understand that the work is as much about respecting the house and the homeowner as it is about the equipment.

Details about this case
Date
November 7, 2024
Location
Richmond, VA
Timeline
5 days
cases

Check out other case studies

see all
Dryer vent cleaning at a Mechanicsville, VA home by Fresh Air
Other Services
Indoor Air Quality

Dryer Vent Cleaning That Caught a Fire Risk in Mechanicsville

A Mechanicsville homeowner called because their dryer was taking three cycles to dry a load. The vent hadn't been cleaned in over a decade and was within the temperature range where dryer fires usually start.
Keep on reading
Other Services

EV Charger Install and Panel Upgrade in Glen Allen

A Glen Allen homeowner wanted a Level 2 EV charger and a future heat pump conversion. The 100A panel from the 1970s couldn't support either. We upgraded the service and ran the new circuits.
Keep on reading
Plumbing

Tank-to-Tankless Water Heater Conversion in Henrico

A Henrico family of five had been running out of hot water by the second shower for years. The old tank was also leaking. We converted them to a high-efficiency tankless system in a day.
Keep on reading
Historic 1859 B&B multi-zone ductless install by Fresh Air in Mechanicsville, VA
Heating
Air Conditioning

Fountain Hall: Historic B&B Multi-Zone Ductless Install in Mechanicsville

Mitsubishi multi-zone ductless system in a historic 1859 home converted into a bed and breakfast. Individual room control, quiet operation, and no demolition.
Keep on reading
serving the Richmond area since 2011

Honest Service For Over a Decade

FAQs

Common Questions You May Have

These are the most common questions people ask our professional plumbers and electricians.
Do we install tank and tankless water heaters?

Yes. We install, replace, and service traditional tank water heaters and high-efficiency tankless gas systems for homes and multi-family buildings across the Richmond area. Because we're licensed for plumbing, gas, and HVAC, the install runs under one contractor and one schedule. Tankless conversions often qualify for utility rebates, and we'll walk you through which option fits your home.

Do you install EV chargers and handle electrical panel upgrades?

Yes. Our licensed electricians install Level 2 EV chargers and handle full electrical panel upgrades (100A, 200A, and 400A) across the Richmond area. Older homes often need a panel upgrade to support modern loads like an EV charger, heat pump, or solar. Every project is permitted, inspected, and brought to current Virginia code. Call 804-730-1999 for a panel evaluation.

Do you offer free estimates?

Yes. We provide free estimates on most installation and replacement projects, including HVAC systems, water heaters, indoor air quality equipment, panel upgrades, and full system installs. Diagnostic visits on existing equipment may have a small service call fee, which is credited toward any repair you authorize. Call 804-730-1999 to schedule.

Do you offer emergency HVAC, plumbing, and electrical service?

Yes. Fresh Air offers emergency response across the Richmond area for heating failures in winter, AC failures in summer, water leaks, water heater failures, electrical issues that trip your panel, and gas appliance concerns. Whether your furnace died on the coldest night of the year or your AC quit on a 95-degree afternoon, give us a call and we'll get someone out. 804-730-1999.

What areas do you serve?

Fresh Air serves homes, multi-family buildings, and small businesses across the greater Richmond area. That includes Richmond, Henrico, Glen Allen, Midlothian, Mechanicsville, Chesterfield, New Kent, Montpelier, Ashland, and the surrounding communities. If you're not sure we cover your area, call 804-730-1999 and we'll let you know.

Do you serve Mechanicsville, Glen Allen, Midlothian, and the rest of greater Richmond?

Yes. Mechanicsville, Glen Allen, Midlothian, Richmond, Henrico, Chesterfield, New Kent, Montpelier, and Ashland are core service areas. We're on jobs in these communities every week and often have a technician already nearby when you call. Same-day service is often available depending on technician availability.

Are you fully licensed and insured?

Yes. Fresh Air is fully licensed and insured in Virginia. Our active state contractor licenses are 2710051155 and 2705143403, our HVAC technicians are NATE-certified, and we carry general liability and workers' compensation insurance. Proof of license and insurance is available on request.