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EV Charger Install and Panel Upgrade in Glen Allen

A Glen Allen homeowner wanted a Level 2 EV charger and a future heat pump conversion. The 100A panel from the 1970s couldn't support either. We upgraded the service and ran the new circuits.

The home

A Glen Allen homeowner had just bought their first electric vehicle, a 2024 Tesla Model Y. They were trickle-charging on the included Level 1 charger for the first month, which was working but topping the car off from 20 percent to full was taking close to two days at a time. They wanted a Level 2 charger in the garage so the car would be full every morning, and they wanted to be set up for a heat pump conversion they were planning for the following spring.

What we found when we walked the panel

The home was built in the late 1970s and still had the original 100 amp main panel. Every slot was used, the bus bar was showing some heat discoloration from years of working at or near capacity, and the existing loads (central air, electric water heater, electric range, and a few large appliances) were already pushing the panel to its limit. A 50 amp EV charger circuit was not going to fit, and even if we found a way to squeeze it in, the planned heat pump conversion would have pushed the panel past safe operating loads. The meter base was also showing signs of age and was a generation behind what Dominion Energy requires for new service.

What we did

We pulled the permit through Henrico County and coordinated the meter pull and reset with Dominion Energy. On install day we upgraded the service from 100 amps to 200 amps, replaced the meter base with a current-spec model, and installed a new main panel with extra slots for the upcoming heat pump conversion and any future loads (induction range, solar inverter, and so on). Every existing circuit was reconnected and labeled in the new panel. We grounded and bonded the new service per current Virginia code, including a supplemental ground rod and a water-pipe bond. Then we ran new 6-3 cable on a dedicated 50 amp circuit from the main panel to the garage, installed the EV charger on the wall in the location the homeowner preferred, and tested charging at full Level 2 rate. Henrico inspected and passed the work the next week.

Equipment we used

200 amp main panel from Eaton (CH series), Tesla Wall Connector for the EV charger (the homeowner already had a Tesla), and 6-3 NM-B cable for the dedicated circuit run. The whole project was permitted, inspected, and labeled.

Federal credits and incentives

The homeowner qualified for the federal 30C Alternative Fuel Refueling Property Credit on the EV charger portion of the project (30 percent of the charger plus installation cost, capped at $1,000), since their Glen Allen address sits in a qualifying census tract. The panel upgrade and meter base work did not qualify for tax credits, but when the heat pump conversion happens in the spring, the homeowner will be in a position to claim the federal 25C credit (up to $2,000 for qualifying heat pumps) since the panel will already be ready to support it.

Notes on the project

Older Richmond-area homes very often need a panel upgrade before they can support modern electrification: EV chargers, heat pumps, induction ranges, solar, or any combination of those. If you are planning more than one of those over the next few years, doing the panel upgrade once is usually $400 to $900 cheaper than going back twice, because the permit, inspection, and trip charge are shared. It also future-proofs the home for whatever the next round of electrification looks like.

Why work with Fresh Air

Fresh Air carries Virginia license 2705143403 (electrical, gas, and plumbing) plus 2710051155 (HVAC). That means the same company that upgrades the panel will install the heat pump in the spring, and we already know the panel layout, the home's load profile, and the homeowner's plans. One crew, one set of records, and one phone number for the life of the project.

Details about this case
Date
October 2, 2024
Location
Glen Allen, VA
Timeline
1 day
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Common Questions You May Have

These are the most common questions people ask our professional plumbers and electricians.
Do we install tank and tankless water heaters?

Yes. We install, replace, and service traditional tank water heaters and high-efficiency tankless gas systems for homes and multi-family buildings across the Richmond area. Because we're licensed for plumbing, gas, and HVAC, the install runs under one contractor and one schedule. Tankless conversions often qualify for utility rebates, and we'll walk you through which option fits your home.

Do you install EV chargers and handle electrical panel upgrades?

Yes. Our licensed electricians install Level 2 EV chargers and handle full electrical panel upgrades (100A, 200A, and 400A) across the Richmond area. Older homes often need a panel upgrade to support modern loads like an EV charger, heat pump, or solar. Every project is permitted, inspected, and brought to current Virginia code. Call 804-730-1999 for a panel evaluation.

Do you offer free estimates?

Yes. We provide free estimates on most installation and replacement projects, including HVAC systems, water heaters, indoor air quality equipment, panel upgrades, and full system installs. Diagnostic visits on existing equipment may have a small service call fee, which is credited toward any repair you authorize. Call 804-730-1999 to schedule.

Do you offer emergency HVAC, plumbing, and electrical service?

Yes. Fresh Air offers emergency response across the Richmond area for heating failures in winter, AC failures in summer, water leaks, water heater failures, electrical issues that trip your panel, and gas appliance concerns. Whether your furnace died on the coldest night of the year or your AC quit on a 95-degree afternoon, give us a call and we'll get someone out. 804-730-1999.

What areas do you serve?

Fresh Air serves homes, multi-family buildings, and small businesses across the greater Richmond area. That includes Richmond, Henrico, Glen Allen, Midlothian, Mechanicsville, Chesterfield, New Kent, Montpelier, Ashland, and the surrounding communities. If you're not sure we cover your area, call 804-730-1999 and we'll let you know.

Do you serve Mechanicsville, Glen Allen, Midlothian, and the rest of greater Richmond?

Yes. Mechanicsville, Glen Allen, Midlothian, Richmond, Henrico, Chesterfield, New Kent, Montpelier, and Ashland are core service areas. We're on jobs in these communities every week and often have a technician already nearby when you call. Same-day service is often available depending on technician availability.

Are you fully licensed and insured?

Yes. Fresh Air is fully licensed and insured in Virginia. Our active state contractor licenses are 2710051155 and 2705143403, our HVAC technicians are NATE-certified, and we carry general liability and workers' compensation insurance. Proof of license and insurance is available on request.